Jerry Thomas
Well-Known Member
~BHM, ~FFA, Romance, Erotica, Feeding, ~MWG - A fat employee learns that providing exceptional customer service can lead to romance.
Customer service, this is Curt. How may I help you?
For the last five years I had worked as a CSR, or Customer Service Representative, for a large Midwestern manufacturing company. We specialized in selling all kinds of industrial fasteners and over the years the company had built up an extensive national distribution network. My job was to service the needs of our customers all over the country, answering their questions, resolving their problems, and listening patiently to their complaints.
It was not a great job, but it had its moments, and I enjoyed talking to our mostly female clientele from all over the USA. Eventually I came to know some of our best customers who called on a regular basis. Most of the time our conversations were strictly about business, but occasionally we would engage in some light chit chat to help pass the time. We talked about the weather in Philly, the latest foibles of the Cubs, or the weekend spent hiking in the Rockies.
I tried to imagine what they looked like from the sound of their voices. For example, Debbie in Kansas City had a quiet, squeaky, somewhat high-pitched little voice, and for some reason I visualized her as a petite blonde with a ponytail. Moira in New York had a throaty, manly voice with an unmistakable Brooklyn accent, and I imagined her as a well-built, dark-haired, street smart big city broad who wouldnt mind playing rough between the covers.
But my favorite was always Lisa, who worked for a company in the suburbs only about 20 miles away. Lisa had an obvious sense of humor and her voice conveyed kindness and empathy. For the life of me, I simply could not picture what she might look like, but she struck me as the kind of woman I would like to meet.
As for myself, I have a very deep, masculine sounding voice, and Im sure my callers imagined me as a tall, muscular hunk with bulging biceps, tanned brown skin, and a smile that flashed a set of perfect super-white teeth. I never had the courage to tell them the truth. In reality I was of about medium height and moderately handsome, but with the distinct drawback of carrying 306 pounds of very flabby fat on my body. I was just the typical out of shape guy who tends to eat too much and exercise too little, and who enjoys sitting on the couch on Sundays watching a game on TV with a cold beer in hand.
I was reasonably satisfied with my existence, with the exception of my co-workers at the company. It would be hard to imagine a more disagreeable bunch of people. They spent most of their days engaged in malicious gossip, interrupted only briefly by half-hearted attempts to do any productive work.
I seemed to be a special target of their malice. Maybe it was because of my weight, or maybe it was because I was just a friendly, easy-going guy who offered little resistance, but either way, they left me not a moment of peace while I was in the office.
Behind my back they referred to me as Fat Curt and when the office was renovated, my supervisor provided me with a tiny, narrow secretarys chair as part of my new office equipment. I think she did it deliberately, just so they could laugh at my oversized butt cheeks hanging over the edges. After two hours of continuous sitting in that chair, my hips and back would ache and burn painfully. All my requests for a chair more suited to my size were rebuffed with the reasoning that resources are not currently available for the purchase of additional office furniture. I hated them and Im sure that they hated me. Little did they know that I had my own little nicknames for them too, such as Cheats-On-His-Wife Bob, or Drinking-Problem Fred, or Sleeps-With-Almost-Anyone Alice.
The only real bright spot in my day was when a call came through from my favorite customer, Lisa. We were developing a cozy little telephone relationship and every so often Lisa would suggest that we get together for a personal meeting.
Id sure like to meet you sometime, Curt. You seem like such a nice guy, especially compared to all the jerks I have to work with here.
I know what you mean, I have the same problem.
We have these salesmen, Lisa said, lowering her voice a notch, and they are such brainless assholes. Theyre always hitting on me and asking me to go out. I really would like to meet a nice decent guy like you.
How do you know Im decent? I joked and we both laughed.
But seriously, Curt, Im one of your best customers and maybe we could meet somewhere and talk about business.
Lisa emphasized the word business and I had the distinct feeling that her suggestion was just a pretext for something else. She probably thinks Im some big, sexy hunk, I thought to myself.
This cat and mouse game continued for a few weeks, with Lisa becoming more and more insistent about the need for a face-to-face meeting. I was evasive because I didnt want her to discover that the sexy hunk was really 306 pounds of soft flab.
Finally one Tuesday morning, Lisa brought in the heavy artillery. You know, Curt, our company does quite a lot of business with yours, but Im starting to become dissatisfied with the level of customer service Im getting. She paused to let her words sink in. I could decide to shift my business to another supplier, unless of course you would agree to a meeting to discuss our mutual interests.
My nice Lisa had suddenly revealed a side of her I was previously unaware of. It was true that she placed large orders on a frequent basis, and if she really did pull the plug, for whatever reason, I would be called on the carpet to explain why. I panicked and went to find my skinny bitch supervisor.
I explained the seriousness of the situation, but she shook her head. No, Curt, youre a back office person. We have better, uh, more qualified people to handle external contacts with customers.
I knew what she was thinking. There was no way she was going to send a fat 300-pound slob out to a personal meeting with one of the companys best customers. Better to send one of those good-looking but idiotic salesmen to charm and persuade the customer.
Our objective is to project a lean, efficient, dynamic, fast-moving corporate image and frankly, Curt, you just dont fit that image.
She stood in front of me and looked at me from head to toe with a critical expression, as if to emphasize what she had just said. Nevertheless, she continued, I understand the customers concerns, and for this time, and this time only, I will make an exception. Call back and make arrangements to meet the customer as soon as possible. And, Curt, here she patted my round belly with the back of her hand, try to wear something that looks slimming.
Hi, Im Curt.
She appeared to be utterly astounded and her mouth dropped open. Oh, she said looking me over, youre not quite what I expected.
My worst fears were coming true. I was embarrassed, but I forced myself to smile.
Well, sorry to disappoint you, but this is the package.
She recovered her composure quickly and laughed.
No, Curt, Im not disappointed, its just that I had a different mental picture of you, thats all.
Yeah, I muttered, that happens a lot. But . . . please sit down, can I get you a coffee?
Oh, Curt, she smiled, you really are sweet. Yes, Ill have a double mocha with extra cream, please.
I was slightly surprised and walked away to get her order.
Here you are, maam, I said when I returned with her cup. Service with a smile for one of our very best customers.
I sat down and watched Lisa as she started to sip the hot drink. She was short and slender without being skinny. She was very fit and appeared to exercise on a regular basis. She had a cute face, full lips, dark brown shoulder-length hair, and ample breasts that seemed out of proportion to her small body. I understood why the men in her office would hit on her.
Your last name, Cioffi, that sounds Italian, I said as a way of making conversation. It sounded stupid, but I was taken aback by the loveliness of her appearance, and for once the talkative fat man was speechless.
Yes, it is. Actually, our family was from Sicily originally. Lots of Sicilians came to the States in the last century.
Interesting, I nodded. So that must mean that you like to eat all those delicious pasta dishes. Another stupid comment, I thought after it was too late, but Lisa didnt seem to mind.
Of course, she replied. Weve always had lots of good food in our house. And I just love to cook. I could even cook up some nice lasagna or mostaccioli for you.
No thanks, I have to stay away from all that stuff. Im already big enough as it is.
Not really. Lisa was looking at me in a way that made me slightly uncomfortable.
Yeah right, I thought to myself. Even with my conservative clothing, shed have to be blind not to notice how fat I was.
Actually, I like the way you look, Curt, she said with a slight blush.
No, youre just trying to be nice and protect my fragile ego.
No, honestly. Believe it or not, Curt, there really are women who like big strong men like you. Sometimes even bigger, she laughed.
Ewww, I cant even imagine that, I said. It seems kind of weird, doesnt it?
Are you calling me weird? Lisa said, pretending to be angry. But why weird? Its a preference just like anything else. If a man likes a girl with long legs or red hair, nobody thinks thats weird, do they? They dont say he has a long leg fetish, do they? So why is this any different?
Well, I suppose thats true. So, what youre telling me, is that some women actually get hot for fat guys specifically because theyre fat?
Yes, Curt, thats it exactly. We call ourselves female fat admirers, or FFAs for short, Lisa confessed.
You mean youre one of them???
Lisa held up both hands and laughed. You got me, Curt. I surrender. Call the police and I promise to go quietly.
No, I didnt mean it that way. I was afraid that maybe I had offended her. Its just that you are so darn attractive, you could have any man you wanted.
Maybe thats true. But its men like you that I like. She looked me right in the eyes.
Wow, thats incredible. I wish I would have known you in high school.
Yes, high schools often a problem for big guys and girls. But Im here now and Id like to get to know you better. Sorry if Im being too nosy, but tell me, have you always been a big guy?
We had only just met in person, and I wasnt quite sure I was ready to talk to Lisa about my weight problem, but she smiled so reassuringly that she blew away all my inhibitions.
Well, yes, for the most part. I was always chubby as a kid. I gained some more weight in middle school and I remember that the girls would always tease me and say that I needed a bra. I felt embarrassed because I had never told anyone about this before, but Lisas warm brown eyes encouraged me to continue with my story. In high school I was too afraid of being rejected to even ask for a date, though I think a few girls really did like me a little. I gained some more in college, but after that my weight has pretty much stayed the same. I really havent gained much over the last couple of years.
That can change, Lisa thought to herself with a hint of anticipation.
So, what about you? I asked. Why dont you tell me your true confessions?
Lisa shrugged. Theres really not that much to tell. I grew up in Chicago and then when I was 14, we moved up here to Milwaukee. I was just an average student, but in high school I had this huge crush on this really cute, shy boy. He was really heavy, but the nicest guy you could ever think of. I always wanted him to ask me out, but he never did. I was more timid then than I am now.
She paused to take a sip of her coffee and then continued. I majored in Accounting in college and that was where I met my ex. He was this really good-looking jock, sexy as hell, and everyone else was jealous that he was interested in me. After college we got married, but it only lasted about three years and then we split. Today I dont understand why I married him in the first place.
Im sorry to hear that, I said sympathetically.
Dont be sorry. He turned out to be a real asshole, Lisa explained bluntly. On top of that, I found out that he was interested in more than just women, if you know what I mean. Now I have this job in the Purchasing Department and I spend my days buying stuff for the company. Its not great, but it pays the bills.
Sounds just about as boring as my job, I commented dryly.
Yes, usually it is boring. But it does have its moments. Sometimes I talk to this really sweet guy in the Customer Service Department of one of our suppliers. His name is Curt do you know him?
At this Lisa laughed out loud and suddenly I felt very pleasantly flattered.
Yes, I know him well. And I know that he likes this really nice customer named Lisa.
I looked down into my coffee cup and now it was Lisas turn to feel flattered.
You really are sweet, Curt! I like you even more now that Ive met you in person. Lisa put her hand on top of mine and smiled.
I was starting to feel dizzy. I thought, Wow, this ones a keeper.
But are you still thinking of changing suppliers?
Of course not. I was never serious about that in the first place. It was just an excuse to get to know you. You always sounded so nice on the phone and I wondered what you looked like. And as I said, Im not at all disappointed. She looked at me with a smile that gave me goose bumps.
After another half hour of conversation, Lisa reluctantly looked at her watch. Im having a great time, Curt, but now I really have to go. My parents have invited me over for dinner.
Yes, Ive enjoyed it too. Maybe we could get together again sometime, I suggested.
Id love that. Why dont we meet and go out somewhere for a nice dinner this Saturday.
Sounds great to me, I said, trying to hide how absolutely thrilled I was. Why dont we plan on meeting at about six.
Lisa agreed, and as we both got up to leave, she came over and gave me a quick, but intense hug.
God, hes meaty, she thought to herself and realized that her nipples were hard.
To be continued . . .
Customer Service
By Jerry Thomas
Customer service, this is Curt. How may I help you?
For the last five years I had worked as a CSR, or Customer Service Representative, for a large Midwestern manufacturing company. We specialized in selling all kinds of industrial fasteners and over the years the company had built up an extensive national distribution network. My job was to service the needs of our customers all over the country, answering their questions, resolving their problems, and listening patiently to their complaints.
It was not a great job, but it had its moments, and I enjoyed talking to our mostly female clientele from all over the USA. Eventually I came to know some of our best customers who called on a regular basis. Most of the time our conversations were strictly about business, but occasionally we would engage in some light chit chat to help pass the time. We talked about the weather in Philly, the latest foibles of the Cubs, or the weekend spent hiking in the Rockies.
I tried to imagine what they looked like from the sound of their voices. For example, Debbie in Kansas City had a quiet, squeaky, somewhat high-pitched little voice, and for some reason I visualized her as a petite blonde with a ponytail. Moira in New York had a throaty, manly voice with an unmistakable Brooklyn accent, and I imagined her as a well-built, dark-haired, street smart big city broad who wouldnt mind playing rough between the covers.
But my favorite was always Lisa, who worked for a company in the suburbs only about 20 miles away. Lisa had an obvious sense of humor and her voice conveyed kindness and empathy. For the life of me, I simply could not picture what she might look like, but she struck me as the kind of woman I would like to meet.
As for myself, I have a very deep, masculine sounding voice, and Im sure my callers imagined me as a tall, muscular hunk with bulging biceps, tanned brown skin, and a smile that flashed a set of perfect super-white teeth. I never had the courage to tell them the truth. In reality I was of about medium height and moderately handsome, but with the distinct drawback of carrying 306 pounds of very flabby fat on my body. I was just the typical out of shape guy who tends to eat too much and exercise too little, and who enjoys sitting on the couch on Sundays watching a game on TV with a cold beer in hand.
I was reasonably satisfied with my existence, with the exception of my co-workers at the company. It would be hard to imagine a more disagreeable bunch of people. They spent most of their days engaged in malicious gossip, interrupted only briefly by half-hearted attempts to do any productive work.
I seemed to be a special target of their malice. Maybe it was because of my weight, or maybe it was because I was just a friendly, easy-going guy who offered little resistance, but either way, they left me not a moment of peace while I was in the office.
Behind my back they referred to me as Fat Curt and when the office was renovated, my supervisor provided me with a tiny, narrow secretarys chair as part of my new office equipment. I think she did it deliberately, just so they could laugh at my oversized butt cheeks hanging over the edges. After two hours of continuous sitting in that chair, my hips and back would ache and burn painfully. All my requests for a chair more suited to my size were rebuffed with the reasoning that resources are not currently available for the purchase of additional office furniture. I hated them and Im sure that they hated me. Little did they know that I had my own little nicknames for them too, such as Cheats-On-His-Wife Bob, or Drinking-Problem Fred, or Sleeps-With-Almost-Anyone Alice.
The only real bright spot in my day was when a call came through from my favorite customer, Lisa. We were developing a cozy little telephone relationship and every so often Lisa would suggest that we get together for a personal meeting.
Id sure like to meet you sometime, Curt. You seem like such a nice guy, especially compared to all the jerks I have to work with here.
I know what you mean, I have the same problem.
We have these salesmen, Lisa said, lowering her voice a notch, and they are such brainless assholes. Theyre always hitting on me and asking me to go out. I really would like to meet a nice decent guy like you.
How do you know Im decent? I joked and we both laughed.
But seriously, Curt, Im one of your best customers and maybe we could meet somewhere and talk about business.
Lisa emphasized the word business and I had the distinct feeling that her suggestion was just a pretext for something else. She probably thinks Im some big, sexy hunk, I thought to myself.
This cat and mouse game continued for a few weeks, with Lisa becoming more and more insistent about the need for a face-to-face meeting. I was evasive because I didnt want her to discover that the sexy hunk was really 306 pounds of soft flab.
Finally one Tuesday morning, Lisa brought in the heavy artillery. You know, Curt, our company does quite a lot of business with yours, but Im starting to become dissatisfied with the level of customer service Im getting. She paused to let her words sink in. I could decide to shift my business to another supplier, unless of course you would agree to a meeting to discuss our mutual interests.
My nice Lisa had suddenly revealed a side of her I was previously unaware of. It was true that she placed large orders on a frequent basis, and if she really did pull the plug, for whatever reason, I would be called on the carpet to explain why. I panicked and went to find my skinny bitch supervisor.
I explained the seriousness of the situation, but she shook her head. No, Curt, youre a back office person. We have better, uh, more qualified people to handle external contacts with customers.
I knew what she was thinking. There was no way she was going to send a fat 300-pound slob out to a personal meeting with one of the companys best customers. Better to send one of those good-looking but idiotic salesmen to charm and persuade the customer.
Our objective is to project a lean, efficient, dynamic, fast-moving corporate image and frankly, Curt, you just dont fit that image.
She stood in front of me and looked at me from head to toe with a critical expression, as if to emphasize what she had just said. Nevertheless, she continued, I understand the customers concerns, and for this time, and this time only, I will make an exception. Call back and make arrangements to meet the customer as soon as possible. And, Curt, here she patted my round belly with the back of her hand, try to wear something that looks slimming.
* * *
The following week I went out to meet Lisa at a coffee shop in the suburbs not far from her office. Wearing my best navy blue suit, I arrived early, got my coffee, and sat down at one of the tables. After about ten minutes, an attractive young lady walked in the door. She looked around the room, did not see anyone who appeared to be of interest, and glanced at her watch. I realized from her confused look that this must be Lisa. I waved at her from my table. She walked over and I stood up to shake her hand. Hi, Im Curt.
She appeared to be utterly astounded and her mouth dropped open. Oh, she said looking me over, youre not quite what I expected.
My worst fears were coming true. I was embarrassed, but I forced myself to smile.
Well, sorry to disappoint you, but this is the package.
She recovered her composure quickly and laughed.
No, Curt, Im not disappointed, its just that I had a different mental picture of you, thats all.
Yeah, I muttered, that happens a lot. But . . . please sit down, can I get you a coffee?
Oh, Curt, she smiled, you really are sweet. Yes, Ill have a double mocha with extra cream, please.
I was slightly surprised and walked away to get her order.
Here you are, maam, I said when I returned with her cup. Service with a smile for one of our very best customers.
I sat down and watched Lisa as she started to sip the hot drink. She was short and slender without being skinny. She was very fit and appeared to exercise on a regular basis. She had a cute face, full lips, dark brown shoulder-length hair, and ample breasts that seemed out of proportion to her small body. I understood why the men in her office would hit on her.
Your last name, Cioffi, that sounds Italian, I said as a way of making conversation. It sounded stupid, but I was taken aback by the loveliness of her appearance, and for once the talkative fat man was speechless.
Yes, it is. Actually, our family was from Sicily originally. Lots of Sicilians came to the States in the last century.
Interesting, I nodded. So that must mean that you like to eat all those delicious pasta dishes. Another stupid comment, I thought after it was too late, but Lisa didnt seem to mind.
Of course, she replied. Weve always had lots of good food in our house. And I just love to cook. I could even cook up some nice lasagna or mostaccioli for you.
No thanks, I have to stay away from all that stuff. Im already big enough as it is.
Not really. Lisa was looking at me in a way that made me slightly uncomfortable.
Yeah right, I thought to myself. Even with my conservative clothing, shed have to be blind not to notice how fat I was.
Actually, I like the way you look, Curt, she said with a slight blush.
No, youre just trying to be nice and protect my fragile ego.
No, honestly. Believe it or not, Curt, there really are women who like big strong men like you. Sometimes even bigger, she laughed.
Ewww, I cant even imagine that, I said. It seems kind of weird, doesnt it?
Are you calling me weird? Lisa said, pretending to be angry. But why weird? Its a preference just like anything else. If a man likes a girl with long legs or red hair, nobody thinks thats weird, do they? They dont say he has a long leg fetish, do they? So why is this any different?
Well, I suppose thats true. So, what youre telling me, is that some women actually get hot for fat guys specifically because theyre fat?
Yes, Curt, thats it exactly. We call ourselves female fat admirers, or FFAs for short, Lisa confessed.
You mean youre one of them???
Lisa held up both hands and laughed. You got me, Curt. I surrender. Call the police and I promise to go quietly.
No, I didnt mean it that way. I was afraid that maybe I had offended her. Its just that you are so darn attractive, you could have any man you wanted.
Maybe thats true. But its men like you that I like. She looked me right in the eyes.
Wow, thats incredible. I wish I would have known you in high school.
Yes, high schools often a problem for big guys and girls. But Im here now and Id like to get to know you better. Sorry if Im being too nosy, but tell me, have you always been a big guy?
We had only just met in person, and I wasnt quite sure I was ready to talk to Lisa about my weight problem, but she smiled so reassuringly that she blew away all my inhibitions.
Well, yes, for the most part. I was always chubby as a kid. I gained some more weight in middle school and I remember that the girls would always tease me and say that I needed a bra. I felt embarrassed because I had never told anyone about this before, but Lisas warm brown eyes encouraged me to continue with my story. In high school I was too afraid of being rejected to even ask for a date, though I think a few girls really did like me a little. I gained some more in college, but after that my weight has pretty much stayed the same. I really havent gained much over the last couple of years.
That can change, Lisa thought to herself with a hint of anticipation.
So, what about you? I asked. Why dont you tell me your true confessions?
Lisa shrugged. Theres really not that much to tell. I grew up in Chicago and then when I was 14, we moved up here to Milwaukee. I was just an average student, but in high school I had this huge crush on this really cute, shy boy. He was really heavy, but the nicest guy you could ever think of. I always wanted him to ask me out, but he never did. I was more timid then than I am now.
She paused to take a sip of her coffee and then continued. I majored in Accounting in college and that was where I met my ex. He was this really good-looking jock, sexy as hell, and everyone else was jealous that he was interested in me. After college we got married, but it only lasted about three years and then we split. Today I dont understand why I married him in the first place.
Im sorry to hear that, I said sympathetically.
Dont be sorry. He turned out to be a real asshole, Lisa explained bluntly. On top of that, I found out that he was interested in more than just women, if you know what I mean. Now I have this job in the Purchasing Department and I spend my days buying stuff for the company. Its not great, but it pays the bills.
Sounds just about as boring as my job, I commented dryly.
Yes, usually it is boring. But it does have its moments. Sometimes I talk to this really sweet guy in the Customer Service Department of one of our suppliers. His name is Curt do you know him?
At this Lisa laughed out loud and suddenly I felt very pleasantly flattered.
Yes, I know him well. And I know that he likes this really nice customer named Lisa.
I looked down into my coffee cup and now it was Lisas turn to feel flattered.
You really are sweet, Curt! I like you even more now that Ive met you in person. Lisa put her hand on top of mine and smiled.
I was starting to feel dizzy. I thought, Wow, this ones a keeper.
But are you still thinking of changing suppliers?
Of course not. I was never serious about that in the first place. It was just an excuse to get to know you. You always sounded so nice on the phone and I wondered what you looked like. And as I said, Im not at all disappointed. She looked at me with a smile that gave me goose bumps.
After another half hour of conversation, Lisa reluctantly looked at her watch. Im having a great time, Curt, but now I really have to go. My parents have invited me over for dinner.
Yes, Ive enjoyed it too. Maybe we could get together again sometime, I suggested.
Id love that. Why dont we meet and go out somewhere for a nice dinner this Saturday.
Sounds great to me, I said, trying to hide how absolutely thrilled I was. Why dont we plan on meeting at about six.
Lisa agreed, and as we both got up to leave, she came over and gave me a quick, but intense hug.
God, hes meaty, she thought to herself and realized that her nipples were hard.
To be continued . . .
